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Frequently Asked Questions
The questions and answers here are intended to provide a quick answer to some of
the most common questions. If you have any other questions or would be
interested in more detailed information, please call us at (800) 801-1232.
Q. How do I order StudentAccess?
Ordering is easy! Just fill out an order form and fax it in. For complete
details, see our How to Purchase StudentAccess
page.
Q. What TRIO programs is StudentAccess available for?
StudentAccess is available for Student Support Services, Upward Bound, Upward
Bound Math and Science, Veterans Upward Bound, Educational Talent Search, McNair
and Educational Opportunity Centers.
Q. Is StudentAccess available for non-TRIO programs?
Yes, we also have unique versions available for Migrant Programs, Disabled
Student Services, and GEAR UP programs. Additionally, many Academic Advising
offices use StudentAccess to track their student data and services.
Q. What are the minimum system requirements needed to run StudentAccess?
Basically any PC in use today will meet the minimum requirements for running
StudentAccess. You will also need to have Microsoft Access 2000 or higher
installed on your computer.
Q. Is StudentAccess compatible with Microsoft Office 2007?
Yes, StudentAccess is fully compatible with Office 2007.
Q. Is StudentAccess compatible with Microsoft SQL server?
Yes. For additional technical information, please feel free to call us at
1.800.801.1232
Q. Is training available?
Yes, training is available for all versions of StudentAccess and we offer many
options. Dates are flexible and are available most days of the year. Please feel
free to visit our Training page or give us
a call for more information.
Q. How do we get our current data into StudentAccess?
Data Conversions are available to transfer
your data from your current database or previous year's APR into StudentAccess -
saving you the time and stress of having to manually re-enter the data.
Q. How do I contact StudentAccess?
Mailing Address:
Heiberg Consulting, Inc.
120 Mathews Street
Suite One
Fort Collins, CO 80524
Telephone:
(970)221-4440 Office
(970)221-4447 Fax
Email:
info@studentaccess.com
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