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Annual Hosting and Support


We are pleased to provide you with SA Online Solutions and we are proud of the fact that we can provide this solution to you along with the highest level of support. Our customers consistently rate us as the best technical support they have ever received. To ensure this high level of support, we provide the following resources for Annual Hosting and Support.
  • Automatic Updates and Downloads
  • Secure Data Storage
  • Automatic Backups
  • Toll Free Phone Support
  • Unlimited Email Support
  • Live Remote Desktop Support
  • StudentAccess Listserv
  • New User Orientation Videos
  • Most Current Annual Performance Report Generator (TRIO)
  • Fully Maintained and Supported Solution -  No Outside IT Support Required

We do not charge extra for updates. All StudentAccess Online updates are included as part of your Annual Hosting and Support Plan. This means whenever updates are added, you get them automatically. Just login and you're ready to go!

For TRIO customers, this also includes the Annual Performance Report Generator, which is updated annually to meet the requirements determined by the Department of Education (ED). Each year following the release of the current requirements, we update StudentAccess Online to match the fields as outlined by the Department of Education. This update, like all others, will be done automatically for you. When you login, you will be ready to complete your Annual Performance Report!

Each year you will receive a renewal notice in the mail for your Annual Hosting and Support. Annual Hosting and Support can be renewed online or over the phone when paying by credit card. Another option is to simply drop a check in the mail. You can also purchase multiple years, essentially locking in the current annual price for as many years as you choose.

 

 

Related Information

Annual Hosting and Support Renewal Form.pdf

Online Annual Hosting and Support Payment
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