Technical Support

We strive to provide the highest quality service and technical support possible.  To that end we offer a variety of options designed to fit a variety of needs.

Toll-free Phone support
StudentAccess experts are ready to answer your questions, just give us a call 1-800-801-1232.

Unlimited Email support
Maybe you keep a crazy schedule, maybe you just prefer email.  Whatever the reason, we’re here for you!  info@studentaccess.com

Live Remote Desktop Support
It’s like having a StudentAccess technician sitting right there next to you!  Very helpful in resolving errors as the technician can connect directly to your computer and isolate the problem. 

StudentAccess Listserv
A discussion group just for StudentAccess users.  Ask questions, share information, connect with others!  For information on how to subscribe, click here. 

Online Knowledge Base
View ‘How To’ articles, informational articles, previously asked questions or ask a question of your own.